Simply click to our Bookings page -> Select your desired dates to check on available packages -> Select shipping or pickup location -> Check additional items -> Confirm your selections and checkout.
Our Whitestone Getaway tents are big enough to fit 4 people (hexagonal shape) and have been carefully tested by our team to withstand all weather variations.
Your booking includes all the products in the packages plus additional items selected during your order. For more counts on additional products please contact us if you are unable to make selections through the website.
At Whitestone Getaway our motto includes the commitment of “Clean Equipment”….but we don’t expect that from you. We do expect gear to be returned clean and dry. Dry is the number one thing. Wet gear means mildew and mildew means hours for Whitestone Getaway to get things ready for the next trip. Clean for you means shake the dirt out of the inside of the tent and other gear. It’s important to know that we reserve the right to charge a cleaning fee if your gear comes back wet. How often do we do that? Not often.
With that said, we understand normal wear and tear on rental items. If items are damaged, lets say you put your tent or sleeping bag too close to the fire and holes were burned in it, there is a fee for fixing or replacing.
Just treat the gear like you own it and there shouldn’t be any problem.
Information related to shipping and rental is listed here
Read our guidelines in the Terms & Conditions page for complete list of details.
Shoot a note by contacting us and we are happy to help.
We can adjust based on availability and may incur charges for the number of additional days. Please be mindful of your dates while reservation during booking on the website. You can cancel your order and rebook to update the package if the cancellation window is not passed. Alternatively, please send us an email in case of any smaller adjustments on date/time and we can cater to it based on availability given the order is not yet shipped.
Active promo codes can be used toward any future booking. Promo codes cannot be retroactively applied to existing reservations. Promo codes cannot be applied to rescheduled reservations after a promotion ends.
Our packages and additional items are designed to get you most of the camping needs—we suggest you bring overnight essentials (toothbrush, toothpaste, toiletries), clothing, and anything you can’t live without. Consider buying local firewood, charcoal, cooking fuel, as needed.
Depending on the package we provide cooking utensils, portable camping charcoal grill, small burner stove and a cooler bag (No charcoal or fuel included, please get your own propane tank if required during your adventure). Tongs, aluminum foil and camping lighter can be included in your order based on package/additional items selected during your order placement. Dining ware such as Paper plates, spoons, forks, dining knife, paper bowls, glasses, tissue rolls, trash bags can also be included as your additional item.
Please review additional items while ordering to include provisions for purchase to make your Getaway as easy as possible. You will find items like instant coffee and tea packets, insect repellant bands, emergency blankets, poncho, dinnerware, first aid kits, etc.
None of these items are more than $10, and prices are listed during ordering. Order what you’d like and simply shoot us an email if you missed adding an item before your order is shipped. We will try our best to include it in the package for you.
A Checklist will be provided in your package with all the items you have requested checked from a member of our team.
Please revalidate on the items before you take off for your adventure.
We love furry friends and we want them to enjoy the getaway along with you – There would be a cleaning fee if the tent needs extra cleaning.
We ask that you do not leave them inside the tent unattended alone if you leave the area. Any pet waste and pet hair must be thoroughly cleaned up to avoid a charge.
Yes, we encourage our guests to enjoy time around the campfire. In order to help prevent the spread of invasive pests and diseases on your camping trip, most camp site mandate local firewood.
Ideally, you should get your firewood 10 miles or less from your destination.
We do not ship ignite fuels due to safety concerns.
You should usually have no issues getting firewood nearby.
Most of the local stores such as grocery stores and even gas stations will have firewood for sale. It’ll likely be heat treated firewood so there’s not chance of pests in it.
Typically one bundle is sufficient to get your fire going for a fun night.
– Check your vehicle before the trip and make sure it is in good condition for any mountainous or desert road conditions you may encounter.
– Keep an eye on the weather and pack accordingly. Look at both the day-time and night-time temperatures as warm sunny days can turn into frosty cold nights.
– Research about the types of wildlife to expect in the area beforehand.
– Carry any appropriate first aid treatment. Check your first aid kit to ensure contents have not expired.
– Make sure your camping equipment is in good shape – refer our checklist for making sure all items have been packed plus any additional personal/camping essentials.
– If you have any medical conditions, check with your health care provider for approval and pack more prescription medication than you might need in case your trip is unexpectedly extended.
– Review the skills, equipment and supplies you will need for the recreational activities you are planning.
– Arrive early so you have plenty of time to check your campsite and set up camp before dark.
Currently our pickup locations are limited to below:
– Near Virginia: Vienna
– Near Pennsylvania: Royersford
We reveal the exact location of your pickup once you book. Each outpost is guaranteed to have product availability once your order is confirmed for the respective city you selected.
The date and time for the package pick up would be coordinated with you once the order is placed.
We offer early pickup based on availability and may charge for the number of additional days. Please be mindful of your dates while reservation during booking on the website. You can cancel your order and rebook to update the package if the cancellation window is not passed. Alternatively, please send us an email in case of any smaller adjustments on date/time and we can cater to it based on availability.
– Take precautions to protect your food and equipment from bears and other animals.
– Make sure your tent is at least 15 feet upwind from grills and fires. Maintain at least 3 feet of clear area around the tent, free from leaves and dry grass.
– Use only battery-operated lights in or near tents and never use heaters that emit carbon monoxide in your tent or camping vehicle.
– Build an open campfire. Select a clear area away from fuels such as logs, brush or decaying leaves and needles.
– Do not build the fire larger than necessary.
– Never leave fire unattended and never leave children unattended around a fire.
– Always keep a shovel and bucket of water nearby at all times.
– Extinguish campfire completely before leaving.
Cleanliness is next to Godliness
Don’t forget, all gear must be clean (meaning not full of dirt) and dry (meaning dry). If you don’t return gear clean and dry, we will charge you an additional fee.
Be mindful to remove any soil/sand from the tents/chairs. Cooking equipment needs to be cleaned of any oil/residue and dried (grills, stove, utensils).
Mold and mildew can do a lot of damage and we don’t want to charge you for it.
We hold 200$ as a Security Deposit. Once we get all our Equipment back without any Damage, we will refund back the full amount.
Terms & Conditions are divided into two parts. The first part, Rental Policies, is our explanation in everyday language of what we agree to and what your responsibility is when renting gear from Whitestone Getaway. The second part, Rental Agreement, is legal stuff required by our company. If you have any questions about any of this, please email us at support@whitestonegetaway.com
Thank you and we hope you have a great outdoor adventure!
Rental Policies
Whitestone Getaway sales and rentals are subject to the following terms and conditions. We keep things straightforward and easy for you. Rental gear is also subject to the Whitestone Getaway, LLC Rental Agreement which is in this document immediately following the Rental Policies.
Start Date
Your start date is the day you need your equipment. We will ship your gear so it arrives the day before your start date. The beauty of this system is that if shipping is delayed by a day for some reason, the gear will still arrive on your start date. For this reason, we do not accept Sunday and Monday start dates.
Return Date
This is the day you must either drop your gear off with us or drop it back into UPS (some orders may require different shipping carriers). You can drop off the gear you have rented at any UPS Store or possibly even at your place of business.
Cleanliness is next to Godliness
Don’t forget, all gear must be clean (meaning not full of dirt) and dry (meaning dry). If you don’t return gear clean and dry, we will charge you an additional fee. Mold and mildew can do a lot of damage and we don’t want to charge you for it.
Don’t be Late
We make commitments knowing that you will send your gear back on time. If for some reason this doesn’t happen, we will charge you a daily fee equal to the three-day rental fee divided by three. This adds up pretty quickly and we don’t want you to be surprised by it.
Damaged Gear
The Whitestone Getaway crew has done a lot of camping and backpacking, and we know all about normal wear that comes with usage. However, we also know the kind of gear we carry lasts for years and years. With that in mind, rips, and tears, stains, and missing parts, burn holes, and dents, etc. are things we will charge you for.
Lost or Stolen Gear
When you rent, it is your responsibility to get it back to us. If we don’t get it back, we will need to charge you.
Reserving Gear
Please reserve your gear as far in advance as possible. We will run out of some items during our busy times and if you cannot pick up from us, it takes 2 to 4 days to get to most US addresses via UPS.
Cancellation Policy
After placing a rental order, you will have 48 hours to cancel at no cost whatsoever. After 48 hours, and until 2 weeks prior to your pick-up/ship date, cancellation will result in a 10% administrative fee. Cancellation within the 2 weeks prior to ship/pick up date will result in no refund. Group rentals, festival rentals, occasion rentals, and hunting rentals are more restrictive and incur larger cancellation fees or may be non-refundable.
Rental Agreement
By renting Our Equipment from Whitestone Getaway LLC, you agree to Our Terms and Conditions in this Rental Agreement (Agreement)
Rental Period: You (Customer) hereby rent from Us (Whitestone Getaway LLC,) the Equipment for the Term, and agree to pay Whitestone Getaway LLC for all Time Out. Except only as expressly set forth in the Agreement. We (Whitestone Getaway LLC) charge rent for all Time Out, including Saturdays, Sundays and Holidays, excluding shipping time when applicable.
Rent: In addition to the amounts coming due under any other provision(s) of this contract, you agree to pay Whitestone Getaway LLC the rent specified in your invoice, without reduction or setoff, for the periods commencing upon the Time Out and continuing without interruption until the Actual Time in. If You fail to return any Equipment when it is Due in, you will continue to pay Whitestone Getaway LLC rent based on 1/3 the 3-day rental charge per additional day out, for all additional time elapsed (a “Late Period”) until the equipment is returned to, and accepted by, Whitestone Getaway LLC. (Optional: If you fail to obtain our prior approval of any Late Period, we may at our option, increase the periodic rent by daily rental fees for the duration of such Late Period, as a premium and not as a penalty). Any Equipment not returned within 3 days following Your rental dates duration will be deemed lost and in addition to Late Fees, you will be charged full Equipment replacement fees.
Security Deposit: You agree that Whitestone Getaway LLC may deduct any amount you owe from any deposit (whether identified as a ‘Security Deposit’ or otherwise) you have provided to us. The amount of such deposit is not a limit of your liability or responsibility for the Equipment. You will not be entitled to interest on the Security Deposit.
Possession/Title: Whitestone Getaway LLC owns the Equipment, and title in and to all of it will always remain Whitestone Getaway LLC. You are entitled to use and possess the Equipment for the Rental Period, subject to the terms of the Agreement. If you retain any of the Equipment beyond the agreed Term without Our express written consent, you will be deemed to have materially breached the Agreement.
Credit Card Authorization: Subject to such limitations as may be set forth in applicable law, you irrevocably and unconditionally authorize Us to immediately submit for payment on the credit card You have provided Us all estimated charges coming due under this Agreement, and You agree to indemnify, defend and hold harmless Whitestone Getaway LLC with respect to the same.
Warranty Waiver: The Equipment is provided “as-is” and “with all faults”. We make no warranty, express or implied (including without limitation, all warranties of suitability, merchantability and/or fitness for any particular purpose), nor do we make any warranty against interference, infringement, that the Equipment is fit for your intended use, application or environment, or that it is free from defects (latent or patent). No warranties shall be deemed to exist with respect to the equipment.
Your sole remedy for any failure of or defect in or with respect to any of the Equipment is termination of the accrual of rental charges at the time of failure.
Assumption of Risk: You acknowledge that the possession, use, transportation and/or storage of the Equipment may give rise to the risk of personal injury and/or property damage. You voluntarily assume all such risk and release and discharge Whitestone Getaway LLC and the Equipment from all liens, liabilities, and claims arising in connection with the same, including without limitation, any and all claims arising from or in connection with Our negligence (other than our intentional misconduct).
Cancellation Policy:
Our cancellation policy is the following:
- Full refund if cancelled within 48 hours of booking.
- Until 2 weeks prior to your pick-up/ship date, cancellation will result in a 10% administrative fee.
- Cancellation within the 2 weeks prior to ship/pick up date will owe a 50%
cancellation fee, or you can choose to receive 100% store credit towards a future
rental reservation. - No refunds will be given for cancellations made after we ship the package or less
than 2 days prior to pick up. - Management reserves the right to make exceptions or allowances to payment
and cancellation policies on a case-by-case basis as deemed necessary. All
arrangements must be in writing and signed by the manager authorizing such
arrangements.
Hold Harmless/Indemnity: You assume all risks associated with the possession, use, transportation and storage of the Equipment. Accordingly, You hereby waive any and all liens and claims arising from or associated with, and agree to indemnify, defend and hold harmless Whitestone Getaway LLC from and against, any and all liabilities, claims, damages, losses, costs and expenses (including without limitation, attorney’s fees, claims for bodily injury(ies) (including deaths, property damage, loss of time/and or inconvenience) resulting from or arising in connection with such possession, use, transportation and/or storage, regardless of the cause and including any injuries and/or damages suffered by You, Your employees and/or any third party(ies), except to the extent directly resulting from Our intentional misconduct.
Receipt/Inspection of Equipment: You acknowledge that You, upon receipt of the Equipment, inspected, examined, and accepted the Equipment, and that, as delivered to You, it is safe and in good operating condition and repair and otherwise in all ways acceptable to you. You will have checklist in the package, please make sure you received all the items in the checklist and let us know if any item is missing or damaged.
Shipping of Equipment: You acknowledge that You are responsible to arrange for receipt of Equipment shipped to You. You assume all risks associated with the shipping of the Equipment. If we are shipping Equipment to a UPS Store location, it is Your responsibility to contact that location and confirm they will accept your Equipment and verify if any additional charges for pickup and drop off the Equipment will be incurred by You. It is Your responsibility to get the Equipment back to a UPS drop off site on time and obtain a receipt that it has been dropped off.
Equipment Failure: In the event of the Equipment fails to start, breaks, malfunctions, becomes unsafe or is in need of maintenance or repair, you agree to immediately discontinue use, notify Us, and if directed to do so, return the Equipment to Us.
Use of Equipment: The equipment is authorized for use only by You and Your agents and employees (each of whom must be skilled, experienced, trained and authorized in its operations), at the location given as the ‘ship to’ site or ‘job address’. The Equipment is authorized for use only for its ordinary purpose.
Compliance with Laws: You agree to comply fully, at Your sole cost, with all laws and regulations applicable to the storage, use, and transportation of the Equipment.
Loss or Damage: If the Equipment is lost, stolen, damaged or destroyed during the Rental Term, whether or not the same is Your fault, You will notify Us immediately, and You will pay Whitestone Getaway LLC the retail value of the parts and labor necessary to repair the Equipment if damaged, or its replacement cost, if lost, stolen, destroyed or damaged beyond Our reasonable ability to repair it; and in either case, all packing, shipping, handling, storage and other associated costs.
Rent previously paid will not be applied to the above-referenced charges. (Rent will continue to accrue during all repair and replacement periods).
Care of Equipment: You must protect the Equipment against misuse, exposure to adverse conditions and any other abuse or neglect, ensure that it remains in good operating condition, and it returned to Us at the end of the Term in the condition required.
Return of Equipment: You agree to ensure that, upon return to Us, the Equipment will be clean, free of all regulated or hazardous substances (including without limitations, substances identified as “hazardous materials” under the Resource Conservation and Recovery Act (RCRA), the Toxic Substances Control Act (TSCA)
and/or any other federal, state or local laws, rules and/or regulations purporting to deal with toxic or hazardous substances), rental-ready, and otherwise is substantially the same order condition and repair as at the Time Out, “Ordinary Wear and Tear”. You agree to pay a reasonable charge for Equipment returned in any other condition. Any Equipment not returned within 3 days following Your rental dates duration will be deemed lost and in addition to Late Fees, you will be charged full Equipment replacement fees.
Ordinary Wear and Tear: “Ordinary Wear and Tear,” meaning normal deterioration resulting from the proper and intended use of the Equipment in accordance with the terms of this Agreement, will not be considered damage. Damage which is not “Ordinary Wear and Tear” (and for which You will be solely responsible) includes without limitation, theft, mysterious disappearance, damage due to overloading or exceeding rated capacities, non-standard use, operation without proper supports and/or safety equipment, improper use, misuse, abuse, neglect, accidents and intentional damage.
Integration: This Agreement represents the complete and final agreement between You and Us (Whitestone Getaway LLC) and cannot be modified by oral agreement There are no oral or other representations, warranties or agreements not included in this Contract. You acknowledge that this Agreement may be amended only in a writing signed by both You and us.
Applicable Law/Venue: This Agreement and any disputes hereunder shall be governed by the laws of the State of Pennsylvania, and any disputes hereto shall be adjudged where the State District Court shall have sole jurisdiction.
Waiver of Jury Trial: Each party waives its right to a jury trial of any claim or cause of action based on or arising out of this Agreement or the subject matter hereof. This waiver pertains to all disputes that may be related to the subject matter hereof, including, without limitation, contract, tort, breach of duty, and all other common law and statutory claims, and will not be subject to any exceptions. Each party (a) understands that this is a waiver of important legal rights and (b) acknowledges that he/she/it has had a reasonable opportunity to discuss this waiver and its effects with legal counsel. Accordingly, each party knowingly, voluntarily, irrevocably and unconditionally waives its jury trial rights.
Warning regarding Criminal Conversion: The use of false or fictitious identification to obtain rental property, the failure to return rental property or the failure to pay for its use, is a crime and may result in criminal prosecution.
Enforcement: You agree to pay Us all attorneys’ fees and other costs Whitestone Getaway LLC may incur in enforcing or exercising Our rights under this Agreement, whether or not a suit is filed.
We are a small business and your experiences with our products and feedback will help us learn and grow more.
Please send us any comments or any problems encountered during your adventure by contacting us
If you enjoyed our gear please recommend us to your friends & family and do take a few minutes to review us post your fun trip!
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A camping checklist is a great way to make sure you have what you need on your next adventure.
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- Storage Facility - 60 W Ridge Pike, Limerick, PA 19468
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